Terms and Conditions
These Conditions apply to all Contracts of AFLEX Ltd to sell or supply equipment and shall prevail over any terms put forward by the customer unless AFLEX Ltd expressly agrees to them in writing. No conduct by AFLEX Ltd shall be deemed to constitute acceptance of any terms put forward by the customer and no concession made or latitude allowed by AFLEX Ltd to the customer shall effect the strict rights of AFLEX Ltd under the contract.

Payment Options

Acceptance of your order and the creation of a legally binding contract between us will only occur when we post you an invoice, which will contain your payment and delivery details. Please note that any e-mail quotations that we send, are acknowledgements, not acceptance of your order. We accept payment by cheque or bank transfer. Orders will not be shipped until the funds clear in our bank account.

Shipping And Delivery

All times or dates given for delivery of the equipment are only estimates given in good faith and are not conditions, warranties or innominate terms, of this or any other contract. AFLEX Ltd will give the customer notice when the equipment is ready for delivery. If the customer refuses or fails to arrange collection or take delivery (as the case may be) of equipment ordered within 7 days of service of that notice, then the customer will bear the risk off any loss or damage to the equipment after expiry of that time and the customer shall in addition to the invoice price pay all costs of storage and any additional costs incurred as a result of such refusal or failure. AFLEX Ltd shall not be liable to the customer for any loss or damage to the equipment caused by their storage.

Order Cancellation

Order cancellations can be made by telephone and e-mail up to 24 hours before the order has shipped, and shall be subject to acceptance by AFLEX Ltd at AFLEX’s sole discretion, and subject to a reasonable administration charge therefore by AFLEX Ltd. The Customer hereby agrees to indemnify AFLEX Ltd against all loss, costs (including the cost of labour and materials used and overheads incurred), damages, charges and expenses arising out of the order and its cancellation or rescheduling. Once the order has shipped, our normal returns policy (below) will apply for cancellation purposes.

Returns Policy

We accept the return of all equipment only if they are unopened and in their original condition. If you return goods, as detailed, within 7 days of receipt, we may issue a full refund for the price you paid for the item. We accept the return of software, licenses, warranty & VPNs only if they have not been activated or used, within 7 days of receipt. Please note: we only accept returns of items that have been opened if they are defective. If you are returning an item because of an error on our part or because it is defective, we will be happy to refund the delivery charges incurred in sending the item to you and your costs in returning it to us. Otherwise you will be responsible for those charges and the costs of any other services provided to you in connection with your purchase. In the case of a defective product, please provide a full description of the fault and return the defective item in its original box (if any), with all warranty cards, licences, manuals and accessories.

Privacy Policy

AFLEX Ltd does not disclose buyers' information to third parties. Cookies may be used on this site to keep track of the contents of your shopping cart.

Product Specifications

AFLEX Ltd will not be liable in respect to any loss or damage caused by, or resulting from, any variation (for whatever reason) in the manufacturer’s specifications or technical data and will not be responsible for any loss or damage resulting from curtailment or cessation of supply following such variation. AFLEX Ltd will use its reasonable endeavours to advise the Customer of any such impending variation as soon as it receives any notice thereof from the manufacturer. Unless otherwise agreed, the Products are supplied in accordance with the manufacturer’s standard specifications as these may be improved, substituted or modified. AFLEX Ltd reserves the right to increase its quoted or listed price, or to charge accordingly in respect of any orders accepted for Products of non-standard specifications.

Proprietary Rights of Software Products

The Customer hereby acknowledges that any proprietary rights in any Third Party Software supplied hereunder including but not limited to any title or ownership rights, patent rights, copyrights and trade secret rights, shall at all times and for all purposes vest and remain vested in the Third Party Software owner. The Customer hereby acknowledges that it is its sole responsibility to comply with any terms and conditions of license attached to Third Party Software supplied and delivered by AFLEX Ltd. The Customer is hereby notified that failure to comply with such terms and conditions could result in the Customer being refused a software license or having the same revoked by the proprietary owner. The Customer further agrees to indemnify AFLEX Ltd in respect of any costs, charges or expenses incurred by AFLEX Ltd following action by a Third Party Software owner as a result of any breach by the Customer of such conditions.

Indemnities and limits of liabilities

In no event shall AFLEX Ltd be liable to the Customer for direct, indirect or consequential damage including (but not limited to) loss of profits arising from loss of data or in connection with the use of the Products.


The headings in these terms and conditions are for ease of reference only and shall not effect its interpretation or construction. These terms and condition do not affect you statutory rights. In the event of any of these terms and conditions or any part of them being judged illegal or unenforceable for any reason, the continuation in full force and effect of the remainder of them shall not be prejudiced. Neither party shall be liable to the other for any delay in or failure to perform its obligations hereunder (other than a payment of money) where such delay of failure results from force majeure, act of God, fire, explosion, accident, industrial dispute or any other cause beyond its reasonable control. Only orders made from the UK or the European Union will be accepted. These terms and conditions shall be governed and construed in accordance with English Law.